Disappointed

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By Richard A

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  • 7 Replies
  1. Richard A

    Richard A
    St Neots, Cambs

    I purchased a set of T200’s early September after two weeks the 9 iron head came off, my local pro was able to repaired it. Then this week the P/W head came off, so the whole set has been sent back to Acushnet to be checked. I’ve been playing golf since the late eighties and gone through a few sets of Titleist irons and this is the first time this has ever happened. I must say I am very disappointed, it’s not something I would of expected from Titleist. Hopefully they will come back ok and it won’t happen again.

  2. Could just be the glue hadn’t set properly.

    I’m sure Titleist will take care of you.
  3. Clearly lightening can strike twice - maybe it was a bad glue batch or just a slightly rushed job. I had a minor problem with the Titleist inset on my T100 5 iron. The key thing in buying from Titleist is the certainty it will be sorted - slightly frustrating short term but very comforting long term.

    Hope you get your set back very soon and can get back out there.
  4. A bit disappointed not to see a reply here from titleist.
    Seems a bad quality control issue, maybe bad glue batch or not correctly applied.
    Hope it hasn't effected many other people.
  5. Lefty

    Lefty
    Hertfordshire, UK

    It's not directly a Titleist issue - my friend has a brand new set of Cobra F9 irons and the 5 iron head got sent 100yds down the driving range on their first practice hit! Likely an issue with the glue that is being used.
  6. That's why we trust Titleist No1 in customer's service to sort there problems quickly . Yes it is unfortunate but when you consider the amount of sets being made up and sent out there will be an odd problem. Enjoy then once they return and hit it straight and true happy golfing !
  7. Richard A

    Richard A
    St Neots, Cambs

    Got them back today all heads have been removed and re-glued and torqued (don’t ask). Took them to the range and hit about six shots with each of them all ok. I’m playing 18 holes on Sunday so they will get a good work out. Hopefully no more issues.
  8. Gaaary

    Gaaary
    Blyth, Northumberland

    Glad you got them sorted. Titleist customer service is top notch.
    Your irons will be torqued just like wheel nuts on a car( to check the strength/tightness of repair normally in Nm )

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