My Bag is Ripped

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By Eric H

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  • 3 Replies
  1. Eric H

    Eric H
    Ridgway, PA

    This is ridiculous, Im from Pennsylvania.  Which means I get to play golf from April to MAYBE the beginning of November.  So thats only 7 months of golf.  I got a 14 way Titleist stand bag in Mid June 2011.  Im a loyal customer to titleist and i don't think its necessary to say i use this and that, but I will say i spend alot of my money on Titleist products.

    My Stand Bag has not been "Used" for even 1 year.  The thing its falling apart.  The Bottom seem is busted and the seem up top is busted.  This bag cost $200+ to use for 8 months?  What is that all about?  Very disappointed.  Here are 2 pictures.

  2. Tim Tiger

    Tim Tiger
    Tucson, AZ

    Pretty rough looking for not being used that much.  Did you store it at the samsonite testing facility?

    TT

  3. Mike D., Titleist Staff

    Mike D., Titleist Staff
    Ashland, MA

    Team Titleist Staff

    Eric H said:

    This is ridiculous, Im from Pennsylvania.  Which means I get to play golf from April to MAYBE the beginning of November.  So thats only 7 months of golf.  I got a 14 way Titleist stand bag in Mid June 2011.  Im a loyal customer to titleist and i don't think its necessary to say i use this and that, but I will say i spend alot of my money on Titleist products.

    My Stand Bag has not been "Used" for even 1 year.  The thing its falling apart.  The Bottom seem is busted and the seem up top is busted.  This bag cost $200+ to use for 8 months?  What is that all about?  Very disappointed.  Here are 2 pictures.

    Hi Eric,

    Sorry to hear about this. Please call our customer service team at (800) 225-8500 and they will be able to help answer questions and point you in the right direction if this covered under the warranty (http://www.titleist.com/customer-service/faqs/114/Golf%20Bags.aspx). 

    Best,

    Mike

  4. James B

    James B
    San Antonio, TX

    Sorry to hear this. They are really good at taking care of problems so I'm sure they can fix the problem for you.

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