Custom order turnaround time?

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By Doug L

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  • 6 Replies
  1. Doug L

    Doug L
    Broken Arrow, OK

    Anybody else suffer from a severe case of impatience?  My pro placed my order for irons and driver Tuesday, any idea from anyone on how long that usually takes to arrive?  I know I'm worst than a child, but when you only buy new equipment every 6-7 years you tend to get excited easily :)

  2. Cath D.

    Cath D.
    Carlsbad, CA

    If we have all the components here, it will take 2-3 days to build your clubs and depending on where you live, it will take 1-5 days for shipping. 

  3. Doug L

    Doug L
    Broken Arrow, OK

    Thanks Cathi! 

  4. Potomac Golfer

    Potomac Golfer
    washington, DC

    I placed a custom order through Tour Stop golf (the store at the World Golf Village) that they called into Titleist on July 6. The clubs were suppose to ship direct from Titleist on July 11 via two-day air to me in Washington DC. Ttill haven't shipped so I won't have them this weekend -- very disappointing for a straightforward order for two 910H's with the Titleist Ilima shaft and minor length/grip/swingweight requests.
  5. Potomac Golfer

    Potomac Golfer
    washington, DC

    Team Titleist looked into this for me and is squaring it away. Thanks Cathi!
  6. Nick P

    Nick P
    Louisville, KY

    You can also ask your account to check on things and they can give you an exact delivery date a day or two after the order has been placed.

  7. Doug L

    Doug L
    Broken Arrow, OK

    Thanks Nick.  I would ask my golf pro who ordered them if I didn't feel like he is already about to pull his hair out from my questions during the fitting process.  Hopefully they will be here by Thursday (ordered last Wednesday) since I'm heading out of town to play with my Dad this weekend.

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