paint issues

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By Andres Sainte-Marie

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  1. Andres Sainte-Marie

    Andres Sainte-Marie
    El Paso, TX

    Hello, I need some help on what to do, I received my brand new AP2 714 and as I wrote a few weeks ago they are beautiful, but the underline on the 9 iron fell down and I concerned about the rest of the set because that doesn't happened with my last set AP1 712, and don't have to mention that I take a lot of care of my clubs and they have only 2 rounds and 6 or 7 buckets on the driving range, thank you very much!

  2. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Andres - I'm sorry to hear about your 9 iron.  If you are in the US, please take them to your local pro shop and have them set up a Warranty inspection and repair.  Have your shop request an expedited shipping label as well.  If you are not in the US, let us know what country and we can direct you to the Acushnet facility there. 

  3. Andres Sainte-Marie

    Andres Sainte-Marie
    El Paso, TX

    Hello Cathi, I really appreciate your quick response, please let me tell you that Ive purchase the set through the Lone Star Golf Club Proshop, in El Paso, TX, so Ill take the set to them for the inspection, Im wondering if they will repair the club or send the entire set to Titleist?,thank you again!
  4. Cath D.

    Cath D.
    Carlsbad, CA

    Hi Andres,  It is unlikely that paint will come off the other clubs, but, if you would like, we will definitely bring in the entire set and have them repainted..  Please have Lone Star contact our Warranty department and ask for a shipping label and RA. 

  5. Greg K

    Greg K
    Saint Robert, MO

    Military

    Can't beat Titleist customer service and loyatly to their customers!  I won't own another brand!

  6. Just get a black paint pen and some acetone and do it yourself. 

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