Adjustment Tool

RE: Adjustment Tool

Chuck Zirkle — Sun, 14 Sep 2025 17:04:46 GMT

[quote user="Dale V"]Oh no Chuck. I have to call you out now. Us old dudes know it’s not cool to answer a comment on a post that is two or more years old. Are you dipping into the single malt today? Haha!

[/quote]

OMG. Tried to figure why I had posted and committed one of our sacred rules that you and I are always reminding folks of and saw that Brian had posted on September 10th and Don on September 12th and was following up on those posts. Have a lot on the mind lately. Meeting with the neurosurgeon on Tuesday. Got to get this back thing taken care of. Driving me nuts. Have not played in two weeks. Looked at my handicap posts and have only played 18 rounds since April. =(

RE: Adjustment Tool

Dale V — Fri, 12 Sep 2025 23:42:49 GMT

Oh no Chuck. I have to call you out now. Us old dudes know it’s not cool to answer a comment on a post that is two or more years old. Are you dipping into the single malt today? Haha!

RE: Adjustment Tool

Don O — Fri, 12 Sep 2025 21:18:06 GMT

Having over purchased arrows to fix the archer, I have a bin full of the wrenches. I know there is the checkbox to include the wrench. My last driver fitting (this one actually improved the archer…) I had the fitter deselect the wrench after he added it. Contacting your country’s Customer Service should have a quick resolution.
I don’t know if the Cally or TM wrenches have a click when adequately torqued or if they use the same torque amount. But they do use the 25 Torx bit.
Apple has far more repeat customers than new customers. It makes sense to not include them, but I think they charge to get one. Titleist wrenches are free of charge on request. Not sure if the stores get some wrenches for off the rack sales. Custom orders should be asked as part of the sales process. Not the customer’s responsibility.

RE: Adjustment Tool

Chuck Zirkle — Fri, 12 Sep 2025 14:55:41 GMT

Still have mine from my 910 driver, which came in a nice carrying case. If you are a customer where you purchase your drivers/fairways/hybrids most loyalists likely have one or two over the years. Most all brands are interchangeable now. Titleist and accounts do not hand them out freely as they use to, because most customers already have them. Alot go on eBay for sale, up to $30, asking price. Makes sense to me, not just handing them out carte blanche. Go by any Titleist account and ask for one. I have one in each of my three Titleist bags.

RE: Adjustment Tool

Brian S — Wed, 10 Sep 2025 15:23:19 GMT

Don't really know where I should post this question. Perhaps the administrator could place it for me and let me know for future reference.

The question is however related to the adjust ment wrench for Surefit.

As a matter of great interest, what exactly is the default specification torque setting on this wrench. The units used are either Newton-meters (Nm) or pound-feet (lb-ft) in old money.

I'm just wondering if I've got an alternative torque wrench in my toolbox.

RE: Adjustment Tool

Brian S — Wed, 10 Sep 2025 15:10:28 GMT

I suppose it's possible that the tool could have gone with the old club when it was sold on or traded.

I kept mine - I still have several of the 910 series, and knowing now that they aren't supplied automatically, I'll never let mine go.

Begs the question though. With drivers now retailing at between £500 and £600 why a wrench isn't supplied automatically and free of charge.

It's a bit tight of Titleist.

RE: Adjustment Tool

Jonathan Smith — Tue, 24 Jan 2023 15:18:06 GMT

When I ordered the TSR driver, 3 wood and 5 wood, I asked for an adjustment tool from the salesman. I have an old png one, but I have to say it is nice to have a Titleist one. I will probably donate the png one to First Tee...

RE: Adjustment Tool

JJohnson — Tue, 24 Jan 2023 13:57:27 GMT

Heck if it will keep you as a Titleist customer send me a PM with your address and I will gladly mail you one. I'll even give you the Titleist tool I received with my TSi2 driver.

RE: Adjustment Tool

Ahmad R — Tue, 24 Jan 2023 04:59:52 GMT

Huh that's odd. I recently bought a tsr3 driver and it came with a wrench.

RE: Adjustment Tool

Scott C. — Tue, 24 Jan 2023 04:26:26 GMT

I think the real issue here is the retailer that you bought the clubs from. They know that Titleist doesn’t put the tool in the box automatically. They know all it takes is a quick check of the box to get one included. If you bought them in-person they likely have a dozen or more at the shop and the simple question is, “Sir, do you need the adjustment tool?”

Likely poor customer service on the part of the retailer, not any level of arrogance from Titleist at all.

RE: Adjustment Tool

Fred L — Mon, 23 Jan 2023 23:08:26 GMT

Try calling Customer Service. When I purchased the TSI driver and 3 wood I also received no tool. I called Customer Service and the rep ordered one for me and I received it. Nice it a try...

RE: Adjustment Tool

Dan S — Mon, 23 Jan 2023 21:33:17 GMT

Like many have said I have several. But the tool is not a special size, it is a "T-25 Torx bit" you can get those bits for 2-3 bucks if you have a nut driver. TM / cally etc all use the same size.

RE: Adjustment Tool

Raymond C — Mon, 23 Jan 2023 20:42:57 GMT

I got one, when I ordered my TSi2, but bought an Epic second hand ac few years back, that I didn't get one for, so I just grabbed the correct size Torx bit from my toolbox and adjusted it.

RE: Adjustment Tool

Jim S — Mon, 23 Jan 2023 18:53:40 GMT

When did Apple stop shipping charging blocks and ear buds with new $1,200 iPhones? iPhone 12 I believe.

It's just assumed that you have one. I remember getting one with each of my Hybrids from Titleist. Yep, I've shipped a tool with a lot of the drivers I've sold, but I think I still have 5 or 6 laying around the house.

It's just business. I'm sure they have many customers like you, but they made the decision for the same reason Apple did. Shipping one more thing to take up room in a drawer somewhere in your house or garage. My guess is the piece cost for one of these tools is only a few dollars, but it's just business.

RE: Adjustment Tool

JLawrenson — Sat, 21 Jan 2023 16:03:32 GMT

I just got fitted for new TSR driver and got one in the shipment.

RE: Adjustment Tool

Neil U — Sat, 21 Jan 2023 01:49:27 GMT

I got an adjustment tool with the TSR Driver. Special ordered 2 TSR2 Fairway Woods that came with one adjustment tool. Another tool came with a special order for my TSR2+.

If you didn’t get one, you can use the adjustment tool from TM, cally and Cobra. All these tools have the same hex tip and torque to 45 lbs. Don’t use the older, yellow TM ones because they only torque to 35 lbs.

RE: Adjustment Tool

Tim M — Thu, 19 Jan 2023 10:57:19 GMT

I got one with my TSR2 driver, no issues and didn't have to ask for it. I'd certainly be pretty unhappy if it didn't come with one.

RE: Adjustment Tool

Samuel C — Wed, 18 Jan 2023 17:25:45 GMT

That is an interesting statement and to stop being a customer because of a tool, is a pretty strong statement. For Titleist and any other OEMs to not include an adjustment tool with each purchase can we a way to cut costs as well.

As others stated and you mentioned as well, you've received an adjustment tool with previous purchases. They are all the same tool (except srxn), so borrow a buddies, ask the pro shop, etc. whenever you need to make an adjustment. To be honest, most consumers do not make any adjustments to their clubs after they purchase them. They might tweak them here and there, but it doesn't change much. That's why it's important to get fitted and then the fitter will set the adjustments for you and you play it as is. Even professional golfers don't tinker that much.

When reselling the clubs, it's nice to have the adjustment tool, but it doesn't lower the value of the club (if it doesn't come with the adjustment tool).

Titleist doesn't owe their customers anything. All we can expect from Titleist is that they continue to make a great product that performs. Anything extra, like adjustment tools and TT swag, that's just going above and beyond.

RE: Adjustment Tool

Don O — Wed, 18 Jan 2023 04:56:39 GMT

Your dealer can get one N/C for you. When they place an order, they only have to check a box.

RE: Adjustment Tool

Teedz — Tue, 17 Jan 2023 05:35:07 GMT

Really??? Where did you purchase it at? I got one with both my TSr3 Driver and TSr2 3W.

RE: Adjustment Tool

JD — Sat, 14 Jan 2023 21:29:12 GMT

Hi All, thanks for your feedback. I agree that I should have received a tool, however this didn’t happen. Yes, I have purchased numerous drivers, fairway woods and hybrids over the past 20 years and yes I have had numerous adjustment tools. When I sold these old clubs however, I sold the tool with the club as I believe I had an obligation to enable the new owner to optimise all of the clubs features - and I made the naive assumption that I would receive a new tool with the new club.

RE: Adjustment Tool

JD — Sat, 14 Jan 2023 04:38:51 GMT

I sold the adjustment tools with the old woods as I wanted the new owner to have the ability to utilise the clubs features. Foolishly I thought Titleist would have thought the same!

RE: Adjustment Tool

Carlos C — Sat, 14 Jan 2023 00:22:04 GMT

I bought a TSR2 Driver at PGA Tour Superstore in-person, and did not get an adjustment tool. Forgot to ask, but when I went back, they just gave me one (I guess it was the least they and Titleist could do after spending $600+ on a driver).

I later ordered a TSR Fairway 15 degree online from PGA Tour Superstore, and no adjustment tool in the box.

I understand some other comments about everyone having them, etc. (basically the same argument Apple and others make to not include chargers anymore with their phones). But if I sell or give away my drivers, fairways, etc. with the tool, then I would need one with any new driver/fairways I buy from Titleist (or any manufacturer for that matter).

RE: Adjustment Tool

Rob L — Wed, 11 Jan 2023 19:59:08 GMT

For me TSI2 fairways - I got one with each as well.

RE: Adjustment Tool

Frank P — Wed, 11 Jan 2023 01:56:38 GMT

They always give an adjustment tool with the Driver, but no longer with the Fairway woods. Did you speak with Titleist directly? I'm sure they would address the situation.